Evaluasi Kualitas Website Pemerintah Desa Sidoluhur Godean Berdasarkan Persepsi Pengguna

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Fajar Nugroho Bambang Soedijono Armadyah Amborowati


The aim of this study is to determine the relationship between the ideal level of expectations and the user's actual perceptions of the web quality services provided by the The Sidoluhur Godean Village, as well as providing solutions and managerial implications that can be planned to improve the quality of the website services. The method used to perform the evaluation through the integration of calculation webqual variables modifications approach within the framework of Structural Equation Modelling (SEM) and Importance Performance Analysis (IPA). This research, shows there is a positive and significant relationship among the variables of website service quality, satisfaction levels, and the intensity of system use. This relation forms the research conceptual model. The attributes that are necessary to get attention is the problem of updating information content, detailed information, user interaction security, image appropriation, font's suitability and speed time access to view website.


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Author Biographies

Fajar Nugroho, Universitas Amikom Yogyakarta

Penulis adalah mahasiswa pascasarjana Program Studi S2 Teknik Informatika
Program Pascasarjana Amikom Yogyakarta.

Bambang Soedijono, Universitas Amikom Yogyakarta

Penulis adalah seorang dosen yang mengajar di Program Studi S2 Teknik Informatika Program Pascasarjana Amikom Yogyakarta. Beliau mengajar Research Methodology sejak Tahun akademik 2011/2012

Armadyah Amborowati, Universitas Amikom Yogyakarta

Penulis adalah seorang dosen yang mengajar di Universitas Amikom Yogyakarta sejak tahun akademik 2007/2008. Riwayat mengajar beliau antara lain Algoritma dan Struktur Data, Paket Program Niaga, Paket Program Aplikasi, Pemrograman Basis Data, Struktur Data, Pemrograman Terstruktur, Sistem Pengolahan Basis data, Perancangan Basis Data dan Pengantar Teknologi Informasi


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